Residents

To access your Resident Portal, please click one of the links below. You may pay rent, request maintenance, and interact with us from there so that we can assist you as promptly as possible.

Online Payments

Residents of Poplar Forest Apartments can pay their rent online through the Rent Café service. Please contact the leasing office for information on how to register for Rent Café if you have not already done so. To proceed, currently registered residents should log into their portal and select the ‘Payments’ button — it’s that easy! If you require any extra assistance, please contact the office.

24 Hour Apartment Maintenance Request

The apartment maintenance staff at Poplar Forest Apartments is looking forward to making living in your Farmville apartment as comfortable as possible. Poplar Forest Apartments is proud to provide 24-hour emergency assistance as well as timely attention to any non-emergency requests for our residents. Every maintenance call is regarded as a top priority at Poplar Forest. If you have a maintenance service request, please contact us as soon as possible so that we can reply immediately and correct the problem. Hopefully, you’ll never need this service, but if you do, you’ll be glad to know that our professional Farmville apartment maintenance team is only a phone call away.

Please remember that when calling the 24-hour maintenance number after office hours and on holidays, you will reach an answering service. The answering service will ask you the nature of the problem and determine if it is a “true” emergency. Our personnel will then be contacted by the answering service if a true emergency does exist.

Online Maintenance Request

Please use the links above to log in to your Resident Portal. From there you may easily schedule a maintenance request so that we may serve you as quickly and effectively as possible.

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